#Anthony-

1 messages · Page 1 of 1 (latest)

worn jacinthBOT
pine wraith
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canceled because the subscription ran out
Can you explain what you mean by this or share an example? Subscriptions by default continue in perpetuity until cancelled, unless you set them to stop at some point or use settings to configure cancellation due to non-payment etc

brisk star
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or rather, i should say, canceled because the customer chose to cancel at period end. so in other words, how to determine the difference between cancellations set to take effect right away, versus cancellations at period end?

pine wraith
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You could look at the subscription properties cancel_at and cancel_at_period_end to see if they are set

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but a subscription might still be cancelled immediate in between when those are set and when they'd take effect

brisk star
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so if i'm interested in subscriptions that are customer chose to cancel right away, the cancel_at field will be blank and the cancel_at_period_end field will be false?

pine wraith
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Correct (aside from the case i noted above)