NinjaMasta | Stripe Developers | Page 1

south tokenBOT Jul 12, 2023, 3:56 PM

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digital quail Jul 12, 2023, 3:57 PM

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Hi there

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Hmmm I don't think issuing a credit note should inherently send an email.

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Unless you are using it for a refund?

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Do you have an example I can look at?

rose gale Jul 12, 2023, 3:58 PM

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Yeah, we are using it for a refund, which makes the balance due 0.

digital quail Jul 12, 2023, 4:00 PM

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Can you give me an example? I'm curious what email this is triggering exactly

rose gale Jul 12, 2023, 4:02 PM

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Here is an invoice where we added a credit note: in_1NOLMtCf0AKPiudJ7QZbpt5p

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Credit note id: cn_1NT5LiCf0AKPiudJH8GWtBkY

digital quail Jul 12, 2023, 4:03 PM

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Ah okay I see.

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Thanks, I forgot we do send those credit note emails.

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Let me take a look if you can disable that

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Okay it looks like this is actually also controlled by the Email finalized invoices to customers settings at https://dashboard.stripe.com/settings/billing/automatic in your Dashboard.

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I see there was a feature request already logged a bit ago to separate this out into its own controllable setting.

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But it hasn't been prioritized yet

rose gale Jul 12, 2023, 4:08 PM

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Ok, so I don't think we can disable that setting for now as we want to still auto send emails when invoices are created. Is my understanding correct?

digital quail Jul 12, 2023, 4:09 PM

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Yeah that's correct.

rose gale Jul 12, 2023, 4:14 PM

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Ok thanks for the clarification. I think we can probably get by with the existing implementation for now, but we would definitely use that feature if/when it is implemented.

#NinjaMasta