luisfmanzanoa | Stripe Developers | Page 1

verbal lightBOT Jul 11, 2023, 6:17 PM

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misty shore Jul 11, 2023, 6:19 PM

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Hmm... do you have a subscription ID that shows this happening that I can take a look at?

proper trout Jul 11, 2023, 6:20 PM

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Yes, here it is

sub_1NSkZYKNOllJIMsdhoHq4eoE

It's in test environment as the feature has not been released due to this issue

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This is the card i'm using to test: 4000000000000341

misty shore Jul 11, 2023, 6:22 PM

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👍 give me a few minutes to take a look

proper trout Jul 11, 2023, 6:23 PM

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Thank you!

misty shore Jul 11, 2023, 6:31 PM

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I see what's going on - the issue is that when you downgraded/rolled back the upgrade this created prorations for the unused time on the new plan. When you attempted the upgrade again, it added that proration back so the new invoice had zero balance due (because you had credit from the unused time on the new plan)

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You can see that the amount due on this invoice is 0 - in_1NSkalKNOllJIMsdxKbhhIVL

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You need to be passing proration_behavior: none if you don't want to charge prorations when you rollback

proper trout Jul 11, 2023, 6:32 PM

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Thank you karbi! I'll try that and I'll let you know

misty shore Jul 11, 2023, 6:35 PM

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👍

proper trout Jul 11, 2023, 6:37 PM

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It did the trick, thanks a lot!

misty shore Jul 11, 2023, 6:40 PM

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awesome! glad to hear it

#luisfmanzanoa