#.dylana
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:question: @ripe epoch Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
no it's a technical question i think
I want to make relation with customers and freelancers
firstly the freelancer send a quotes to the customers than if the customer accept the mission go on !
and i would to make the customer provide money to his stripe account for the mission but doesn't not send it to the freelancer before the end of the mission
(freelancer are connected account and customers are customer from stripe marketplace account)
it's about the api requests/tools that i have to use to do the above steps
Bit of a broad question! Is there a specific use case you're trying to account for?
What API requests you are looking for exactly?
You need to choose what type of Connected Accounts/Charges first:
https://stripe.com/docs/connect/accounts
https://stripe.com/docs/connect/charges
Then you can start following this guide in order to accept payments:
https://stripe.com/docs/connect/collect-then-transfer-guide?platform=web&payment-ui=elements#accept-payment
I want my customers to lock the amount of money to prevent unpaid mission
and i am using custom connected account
You can place a hold on the amount following this:
https://stripe.com/docs/payments/place-a-hold-on-a-payment-method
yes but for long mission i need to lock the payment for 2-3 month
Nope you can't extend the authorization up to 2-3 monthes
so have you got any solutions ?
Nope. The constraint of 2-3 months authorization is a general bank constraints...
I think you can check Stripe Issuing:
https://stripe.com/issuing
https://stripe.com/docs/issuing
issuing is to make card but i just want to store money until the end of a mission
you can hold funds in a Stripe account for a while and pay them out later. https://stripe.com/docs/connect/manual-payouts
ok but i don't want the money to go to the account of the freelancer before a mission ended
like malt.com (they are using mongopay)
well the money is in their Stripe account but you control if they have any access to it in their actual bank account(since you can control when a payout happens).
yes and can it be for more than 2-3 months beacause some missions can be longer than that
quote from the page I linked
Escrow has a precise legal definition and Stripe doesn’t support escrow accounts. However, Stripe does provide escrow-like behavior through manual payouts. This gives you influence over payout timing, with the ability to delay payouts to Express and Custom accounts for up to 90 days; though, for the US, the delay can be up to 2 years.
and it's not possible to store the money on the customer account until the paiement ?
my colleague already answered that