#Gene Bryant
cunning oriole
covert heron
Hello 👋
Can you share a screenshot of the page you're referring to?
Are you seeing the same error in your API logs anywhere?
https://support.stripe.com/questions/finding-the-id-for-an-api-request
final steeple
Is this what you mean. 402 ERR
POST
/v1/payment_intents/pi_3NSOPJBbPRjLZn9j1inU7iGL/confirm
covert heron
umm that seems like a declined transaction.
How exactly are you integrated to Stripe? Are you using Elements + Intents APIs?
If yes, are you using deferred API flow?
https://stripe.com/docs/payments/accept-a-payment-deferred?platform=web&type=payment#submit-the-payment
final steeple
I know, you would think its a declined transaction but I got a confirmation that it went through on my end. I tested it on myself that how I got the checkout message. Since I'm the recipient of the payments, I got the receipt in my email as well as the deduction for the transaction on my credit card. My fear is I don't want a customer to see this and get spooked that their money is being taken and in return informing them that it didn't go through. Trying my best to be proactive before the site goes live.
pastel dawn
Hello! I'm taking over and catching up...
It looks like that error is coming from code on your side. How are you integrated with Stripe? Did you write the code being used on your site?
final steeple
I'm 100% sure it's something I did incorrectly. I'm not a developer so I used the options presented to me by Stripe. My site uses a WordPress theme, I added the plugin for Stripe and followed (I thought) the instructions for setup. I finally got the API keys taken care of and thought it was good to go until I tested a purchase with my cc. Is there a particular integration process that I need to follow or look for?
pastel dawn
Unfortunately it's impossible for us to say, as we don't know which plugin you're using, and even if we did we don't own or control the code that plugin uses. I recommend reaching out to the plugin developer for help with that error.