#BruceWayne

1 messages · Page 1 of 1 (latest)

craggy joltBOT
sour frost
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Hi 👋 is there something I can assist with?

craggy prism
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Hi,

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When I tried to refund, I didn't receive the callback result of successful refund. What's the matter?

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ID
req_4NgWg8faJzKfxQ

sour frost
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That request appears to have been made and completed successfully, can you elaborate on what you mean you say you didn't receive the callback result?

craggy prism
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When the refund is successful, the order is still being refunded on my side

sour frost
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I'm not sure what that means

craggy prism
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Our developers don't know what went wrong

sour frost
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Sorry, I'm going to need a lot more context. What I see is that the request made by your system reached us and was successfully processed. I don't have any insight on what happened downstream in your systems after that request was made.

craggy joltBOT