#BruceWayne
1 messages · Page 1 of 1 (latest)
Hi 👋 is there something I can assist with?
Hi,
When I tried to refund, I didn't receive the callback result of successful refund. What's the matter?
ID
req_4NgWg8faJzKfxQ
That request appears to have been made and completed successfully, can you elaborate on what you mean you say you didn't receive the callback result?
When the refund is successful, the order is still being refunded on my side
I'm not sure what that means
Our developers don't know what went wrong
Sorry, I'm going to need a lot more context. What I see is that the request made by your system reached us and was successfully processed. I don't have any insight on what happened downstream in your systems after that request was made.