#Zach

1 messages · Page 1 of 1 (latest)

light gardenBOT
serene sail
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Hello! What's the error?

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Let's keep everything in this thread please. 🙂

i have updated all my plugins and verified that no plugin dispute

ocean bolt
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There has been a critical error on this website

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am on test mode now

serene sail
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Did you write the code for the Stripe integration you're using?

ocean bolt
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No i used webhook

serene sail
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Are you using a plugin someone else made?

ocean bolt
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i am using a fluent form for that payemnt

serene sail
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You would need to reach out to those folks for help with this. We can't assist if you don't own and control the underlying code that's throwing the error.

ocean bolt
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wait do u understand the error?

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its coming from stripe not the fluent form plugin

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its more like the webhook is not connecting

serene sail
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That error is not coming from Stripe.

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We do not have an error message that says that.

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The error appears to be coming from the plugin, or other code on your site.

ocean bolt
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can that be traced??

serene sail
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By the people who wrote the plugin, yeah.

ocean bolt
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okay. i will get back to you then

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but can u at least check the site and see whats could be wrong

serene sail
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I can't see the underlying code that powers the site, so I can't really help just by looking at it.

ocean bolt
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okay. i had similar issue on one of my website bfor and a guy here fixed it for me then. is der a way i can view my previous chat?

serene sail
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Yep, all previous chats are available. Use the search in the top right.

ocean bolt
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i mean my own previous chats

serene sail
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Yep, that's what I was talking about.