#hollym

1 messages ยท Page 1 of 1 (latest)

spice tideBOT
ivory tiger
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Hi ๐Ÿ‘‹

We don't know about reporting in this server. We are focused on developers coding integrations with stripe APIs. For help with reports we recommend reaching out to Support
https://support.stripe.com/?contact=true

neon apex
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Yes we have a Stripe integration -- so I'm wondering if something could've happened there that would create a blank Description on the invoice

ivory tiger
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Did you set the description property when you created the invoice?

neon apex
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Pretty sure we did -- we don't have a use-case where we're not populating that upon invoice creation

ivory tiger
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Do you have an example invoice ID I can review?

neon apex
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in_1NO1ZpD8utvBTChefyxccbDz

ivory tiger
neon apex
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so odd

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might be a bug then

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thank you

ivory tiger
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THis subscription was created in the Dashboard so perhaps there was a missed step in a process?

neon apex
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Oh interesting - apologies I thought someone created the charge through our platform that uses the Stripe API so that could be the answer. Will have our team look into it further

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Thank you!

ivory tiger
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Happy to shed what ๐Ÿ’ก I can ๐Ÿ™‚

neon apex
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I conferred with my team and Description used to autopopulate if they created a pending invoice item > invoice from the Stripe Dashboard... I wonder if this is a bug specific to Stripe

ivory tiger
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The "Description" section in the Dashboard will show the line items. But that is not representative of the description parameter on the Invoice object in the API

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We don't know too much about the Dashboard and are focused on the Stripe Objects as represented in the API since that what this server is focused on

neon apex
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Yes - aware; was sharing an update. Unsure if there'd be an overlapping impact