#jatinpatel0708

1 messages · Page 1 of 1 (latest)

heavy finchBOT
bleak maple
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hello, when you say when we resume the subscription, on that day we have to start the subscription on that date - do you mean you want to start the billing cycle anchor on that date and collect payment on that date?

main nimbus
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Let me explain

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the the For example:

User-created a monthly Subscription on date:
1-jan-2023
and user pause subscription on date:
25-jan-2023
and the user resumed subscription on 5-fab-2023

then we need to start the subscription on the date of 5-fab-2023

bleak maple
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so in between the pausing of subscriptions, are you still providing the service to your customer?

main nimbus
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Yes

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but we don't want to collect payment between the pause subscription days

bleak maple
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i think you would want to void the the invoices. When you resume subscription, you'll likely need to update the subscription to change the billing cycle anchor date and invoice now. I'd recommend testing it out though

main nimbus
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what if we set "mark_uncollectible" and we resume subscription after one month then it will charge customer to previous month amount

bleak maple
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no, it won't charge the customer if you set as mark_uncollectible

main nimbus
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okay, and we 'pause_collection' => '', then it will resume the subscription on that same day right?

bleak maple
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resume will not automatically generate an invoice on that day, it'll still follow the same billing cycle as before. i.e. if the subscription renews on the 2 of the month, you resume the subscription on the 15 of the month. No invoice will be generated on the 15. It will continue to generate on the 2 of the month.

You need to update the subscription to change the billing cycle anchor and invoice immediately. I suggest you test all of these out using test clocks to mimic the passing of time : https://stripe.com/docs/billing/testing/test-clocks

Learn how to move Billing objects through time in test mode.

main nimbus
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a I have paused to subscription but still shows next invoice date