Benzilla | Stripe Developers | Page 1

brisk shellBOT Jul 5, 2023, 5:51 PM

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celest bone Jul 5, 2023, 5:57 PM

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Hi 👋

Unfortunately that isn't something I can help with here. From my perspective both of these payments have a currency of "usd". I would recommend reaching out to Support:
https://support.stripe.com/?contact=true

errant oriole Jul 5, 2023, 5:59 PM

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For one payment a conversion happens:

Amount
US$10.00
£7.65

Payment exchange rate
US$1.00
£0.764967
Fee
£0.42

Net
£7.23

For the other no conversion happens:
Amount
US$4.99
Fee
US$0.44

Net
US$4.55

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I would like the conversion to GBP to happen so that it settles in GBP

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Can you see the difference?

celest bone Jul 5, 2023, 6:02 PM

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Unfortunately we are not experts in FX triggers here. I recommend reaching out to Support who can make sure to get an FX expert to review this case.

errant oriole Jul 5, 2023, 6:04 PM

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I have contacted Stripe support before coming here, and they do not seem to know the answer. Is there anyone else I can talk to?

celest bone Jul 5, 2023, 6:07 PM

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This server is specifically focused on the Stripe APIs. AFAIK this kind of currency conversion is determined by the external bank accounts and configurations for your account, not how the Checkout Sessions are created via the APIs. As such those of us who staff this server don't know a lot about it.

errant oriole Jul 5, 2023, 6:08 PM

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Okay - just to confirm though, is there any fields or settings to force the settlement to be in GBP (my platform currency) despite prices being in USD? I am using Checkout via the API

celest bone Jul 5, 2023, 6:12 PM

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Not that I know of, no

errant oriole Jul 5, 2023, 6:12 PM

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okay, thanks for your help anyway

#Benzilla