#haroon

1 messages · Page 1 of 1 (latest)

elfin egretBOT
elder ingot
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Are the payment methods saved to your platform account? Or were they created and saved directly to the subaccount?

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The Charges and Invoices can't be copied between accounts as far as I know, though you may be able to copy over the customer and payment details and then recreate the subscriptions

candid ivy
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They are created in another subaccount

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I have the create the subscriptions with the same id in the different account?

elder ingot
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You would create new subscriptions so they would have new IDs.

elfin egretBOT
elder ingot
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Unfortunately because the payment methods are saved to the one connected account, that means you can't copy them to the other account via the API, which would mean having to re-collect the payment method info on the new account.

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I think it would be worth asking our support team if they can migrate these payment methods across these two accounts for you. I am not 100% sure if they can do that but that would make things much easier for you

candid ivy
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As per this documentation payment methods can be copied but I'm not sure about it

white owl
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👋 stepping in

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You can only clone payment methods from platform --> Connected Account

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Not the other way around

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But overall you ware going to want to work with our Support team on moving this data around as we don't know much about it since you don't use the API here.

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I'd recommend reaching out to them via https://support.stripe.com/contact/login

candid ivy
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Ok thanks for helping me @elder ingot and @white owl