#redapse

1 messages · Page 1 of 1 (latest)

fickle bobcatBOT
fiery ermine
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Looks like it is 90 days for active subscriptions, 30 days for cancelled subscriptions and test clock objects https://support.stripe.com/questions/test-mode-subscription-data-retention

Test mode Subscription data retention : Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

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Though you can exempt some subscriptions from this retention policy

hollow wolf
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hmm, I've had users in test mode get deleted like days later, is that normal?

fiery ermine
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Do you have an example ID of a customer like that?

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As far as I know that shouldn't happen unless you or a teammate delete them manually