dlavoieplannit

[finite dirge]

Hi
Can you share more details about this? Are you getting a Stripe API error ?

[sleek coral]

There is no explicit error but the widget won't let the customer submit the payment since the zip code is not feeded

but since this customer is Canadian, he have a Canadian Zip code

which is alpha numeric 6 characters and don't fit to the zip code input mask

[finite dirge]

What widget exactly ? what Stripe product are you using can you share a screenshot ?

[sleek coral]

I have the screenshot but it show the CC number, do you want me to obfuscate it?

[finite dirge]

yes hide any sensitive data

[finite dirge]

This doens't look like Stripe Element.

Are you the maintainer of that website ?

[sleek coral]

this.stripeElements = this.paymentService.getStripe(this.stripeCountry, false, lang).elements();
this.stripeCard = this.stripeElements.create('card', { style: this._getCardStyle() });
this.stripeCard.mount(this.stripeCardDiv.nativeElement);

[finite dirge]

Ah You are using Stripe Card Element

[sleek coral]

oh, sorry for the wrong term

[finite dirge]

When creating the Card element, try passing hidePostalCode=true
https://stripe.com/docs/js/elements_object/create_element?type=card#elements_create-options-hidePostalCode

[sleek coral]

it is not what we want to hide the zip code for 99.99% of the use cases

you know what, we will tell this customer to try another payment method... first time we face such an edge case so...

thanks for your time

have a nice day

[finite dirge]

Happy to help!

Have a nice day.