icorney | Stripe Developers | Page 1

empty walrusBOT Jun 30, 2023, 3:47 PM

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fleet steppe Jun 30, 2023, 3:47 PM

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Hi 👋

Do you have a test implementation I can reivew?

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Are you using any 3rd party libraries to handle user interactions that may be reacting to the 3DS window? Stealing focus?

digital fern Jun 30, 2023, 3:50 PM

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you can test our app here:

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Shuttle - Web Payment

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we don't use any third party libraries, but our clients can embed this app on their pages - we can't control if they use other libraries in there

fleet steppe Jun 30, 2023, 3:54 PM

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In that case it could be sonething on the client end. Let me take a look.

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I would need some sort of test credentials. I can't provide actual email addresses

digital fern Jun 30, 2023, 3:56 PM

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you can use phone +44 7000000000

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and code 00000

fleet steppe Jun 30, 2023, 4:00 PM

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I am able to load the 3Ds window successfully. Nothing is closing it in my browser

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digital fern Jun 30, 2023, 4:01 PM

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yes, we've never seen this issue when implementing or testing

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so not sure what can cause it

fleet steppe Jun 30, 2023, 4:02 PM

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I suspect it might be related to the way the client is embedding the app in their pages

digital fern Jun 30, 2023, 4:03 PM

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ok thanks, we'll talk to the client to try to find out

#icorney