#naser-masalma

1 messages · Page 1 of 1 (latest)

vague quailBOT
opal niche
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What payment method are you using now if not ach direct debit?

verbal yacht
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@opal niche i using the subscription to do the payment from the bank accounts, and i verify the bank account using the 2 micro deposit.

opal niche
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So you are already using ach direct debit, no?

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Can you share a request id where you created a subscription with a bank account so I can see what you're doing?

verbal yacht
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to be honest. I don't know what you mean by sharing a request id.

opal niche
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or subscription id is fine

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sub_123

verbal yacht
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dev or prod?

opal niche
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prod

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Just need to see exactly what you're doing currently

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Also what issues are you having with microdeposits exactly?

verbal yacht
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pi_3NNEITGzJqBqSWun0WaK7iM7

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to be honest my problem. is that the client forgets to sent the microdeposits for my team. so i need to do instant verification for the bank accounts.

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i think you are right. yes it is seems that that i am using ach direct debit. but it is not activated in my account

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when i filter like this i see that i have a lot of payments like this

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but you can see that it is not activated in my account. also i need to show you that the microdeposits approach need a lot of manual working from my side.

opal niche
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Oh you might be using the legacy integration path then

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Ah yes you are

verbal yacht
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is that will require upgrade the api version?

opal niche
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But looks like you also are already doing that

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You're passing the older bank accounts to the subscription

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So issue would be with new bank accounts then

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Verifying them via microdeposits. Let me send you a guide for the newer approach

verbal yacht
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i need just to change the verification approach

opal niche
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Yeah

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It shows how to use instant verification

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You need to enable ach direct debit though on your account first

verbal yacht
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ok, but i need to save the back account for future use. not only to make a payment

opal niche
verbal yacht
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are you sure that this is compatible with my api version?

opal niche
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I'm not 100% sure. Recommend you test it out in test mode

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But if it's not, then there's not really an option outside of upgrading your api version