.lemonkeman | Stripe Developers | Page 1

crisp veldtBOT Jun 30, 2023, 7:37 AM

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jaunty cedar Jun 30, 2023, 7:38 AM

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Can you share the Payment Intent ID (pi_xxx)?

cunning lichen Jun 30, 2023, 7:38 AM

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pardon?

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can you restate

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sorry this is my first time paying with stripe

jaunty cedar Jun 30, 2023, 7:41 AM

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Are you the customer or the merchant that uses Stripe?

cunning lichen Jun 30, 2023, 7:41 AM

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i am the customer

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so im trying to buy a geometry dash mod menu named mega hack v7 and when i type in my amex gift card number and cvc it gives me a captcha and when I do that captcha it immediately declines my card

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it works in the past but for some reason it doesnt work now

jaunty cedar Jun 30, 2023, 7:43 AM

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Thanks for sharing! I'd recommend reaching out to your service provider/merchant to check why the payment is declined. If the merchant is unable to find out, they can reach out to Support with the payment ID (Stripe called Payment Intent ID that starts with pi_) to investigate further

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We are unable to help here as this channel is for developers and technical integration questions

cunning lichen Jun 30, 2023, 7:43 AM

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oh

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i see

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sorry for the inconvienence

jaunty cedar Jun 30, 2023, 7:49 AM

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No worries! Hope you can get some clarity from your service provider 😄

cunning lichen Jun 30, 2023, 7:54 AM

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ty 😄

jaunty cedar Jun 30, 2023, 7:55 AM

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No problem! Happy to help 😄

#.lemonkeman