shabutoucan | Stripe Developers | Page 1

fading kayakBOT Jun 29, 2023, 5:13 PM

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sullen jolt Jun 29, 2023, 5:14 PM

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HI 👋

No we don't have specific logs like that for the onboarding session. What are the errors the Connected Accounts are experiencing?

uneven glade Jun 29, 2023, 5:14 PM

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From the FE, the user logs into their Wells Fargo account to connect and then it says 'Success'. Then on the onboarding form, it still says no bank account was added.

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It's a constant loop

fading kayakBOT Jun 29, 2023, 5:15 PM

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sacred pumice Jun 29, 2023, 5:24 PM

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Hello! I'm taking over and catching up...

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This is something that's probably best handled by Stripe support. They can look up the details of the specific account involved and investigate what's going on: https://support.stripe.com/contact/email

uneven glade Jun 29, 2023, 5:46 PM

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okay, thanks. Is there a place to see any already reported issues?

sacred pumice Jun 29, 2023, 5:47 PM

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Like known issues?

#shabutoucan