yash4way | Stripe Developers | Page 1

distant birchBOT Jun 29, 2023, 9:28 AM

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grave glen Jun 29, 2023, 9:28 AM

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Hi there!

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Which documentation link are you following?

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Is the issue that the 3DS modal closed itself at the end?

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Do you have any error messages on your end?

slender stump Jun 29, 2023, 9:35 AM

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https://stripe.com/docs/payments/accept-a-payment?platform=react-native&ui=payment-sheet
1 . I’m using this documentation
2. don't know about 3DS modal
3 . not getting any error at my end

Accept a payment

Securely accept payments online.

grave glen Jun 29, 2023, 9:36 AM

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don't know about 3DS modal
So can you clarify what is the issue?

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Is it this page (the 3DS modal) that disappear from the screen? Or something else?

slender stump Jun 29, 2023, 9:38 AM

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yes disappearing

grave glen Jun 29, 2023, 9:40 AM

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Can you share the PaymentIntent ID (pi_xxx)?

slender stump Jun 29, 2023, 9:47 AM

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yes

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i send u

grave glen Jun 29, 2023, 9:47 AM

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Can you send it here?

slender stump Jun 29, 2023, 9:48 AM

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yes

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pi_3NOHUqSAbwC1DCp10wNO2qcC_secret_j66ainqdjlLmoz8zPbzAQdGPs

grave glen Jun 29, 2023, 9:52 AM

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Thanks! Give me a few minutes to look into this.

slender stump Jun 29, 2023, 9:53 AM

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ok

grave glen Jun 29, 2023, 10:07 AM

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Wait, are you doing tests in live mode?

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As mentionned here https://stripe.com/docs/testing

Do not use real card details. Testing in live mode using real payment method details is prohibited by the Stripe Services Agreement, which permits business use only. Use your test API keys and the card numbers below.

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Can you try the same in test mode with a test card, and see if it works?

slender stump Jun 29, 2023, 10:10 AM

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locally it working fine but this error pops up in the live app

grave glen Jun 29, 2023, 10:18 AM

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I think the bank declined that payment. So the issue is unrelated to your code. If it works in test mode, then it should be fine!

#yash4way