HWS | $ahotaBank$ | Stripe Developers | Page 1

spare spruceBOT Jun 28, 2023, 6:16 PM

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steady spoke Jun 28, 2023, 6:16 PM

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Hello! Can you provide more details? It sounds like the account number you're using is invalid, but do you have a request ID we can take a look at? Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request

analog sierra Jun 28, 2023, 6:17 PM

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req_LgI5JLUhJRfEdY

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is it that

steady spoke Jun 28, 2023, 6:18 PM

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Looking...

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That's a request to upload a file, which seems unrelated.

analog sierra Jun 28, 2023, 6:20 PM

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evt_1NNkFBJmImXtN4JyY1hijDFo

steady spoke Jun 28, 2023, 6:21 PM

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That's an Event that might be related, but not what I need. Let's back up a bit. You said you're getting an "account number invalid" error. What steps are you taking to get to that error? Where are you seeing that error?

analog sierra Jun 28, 2023, 6:21 PM

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im requesting a payout to a canadian bank

steady spoke Jun 28, 2023, 6:21 PM

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Requesting it where?

analog sierra Jun 28, 2023, 6:22 PM

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from the payouts section

steady spoke Jun 28, 2023, 6:22 PM

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In the Dashboard?

analog sierra Jun 28, 2023, 6:22 PM

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i set it for automatic daily payouts

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yes

steady spoke Jun 28, 2023, 6:22 PM

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Ah, okay. So are you a developer?

analog sierra Jun 28, 2023, 6:22 PM

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from balancing

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no not all

steady spoke Jun 28, 2023, 6:23 PM

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Gotcha. I thought you were getting an API error. This chat is focused on developers and technical questions. Our support team will be able to assist you better than I can with a payout issue like this: https://support.stripe.com/contact/email

analog sierra Jun 28, 2023, 6:23 PM

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ahhh my bad

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thanks

steady spoke Jun 28, 2023, 6:23 PM

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No worries!

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