Ronit

[noble scroll]

Sorry what Doc are you following (where do you see confirmPaymentIntent)?

[golden plover]

let me give you the code snipet that i am using and have error

[noble scroll]

Where does that come from? I believe our Doc has processPayment: https://stripe.com/docs/terminal/payments/collect-payment?terminal-sdk-platform=ios#process-payment

[golden plover]

let me inform you that i am implementing tap and pay via physical card for ios so does this work or not i had gone through so many docs

[noble scroll]

It should be processPayment to work AFAIK

[golden plover]

ok let me check and get back to you

metadata = {
}; status = requires_payment_method; stripeId = pi_3NNr2p4DfIvvXFPZ0XD2WuhY>
SCPReaderInputOptions(rawValue: 7)

this returns me this issue

[noble scroll]

Sorry can you capture screen or get here the concrete error?

[golden plover]

sure let me send you screenshot

i m getting the payment intent from backend and retrieve it using client secret and process the payment so is there anything i need to check on backend if this is from backend issue.

[noble scroll]

Looking at the PI it's normal to me. Doesn't seem to be issue with backend

[golden plover]

here is log printed and code

[noble scroll]

I don't see any error, just some compiler warning

You may want to see the full compiler warning to fix it

[golden plover]

if you can see first screenshot there is status = requires_payment_method

which comes in collectionmethod output

[noble scroll]

Yes that's expected

But you don't see any "collectPaymentMethod failed" or "collectPaymentMethod succeeded", right?

If you add one more line right inside the callback of collectPaymentMethod and put a breakpoint, do you see it stops by and what's value of collectError and collectResult?

[golden plover]

yes doing that and send you the response

print("retrievePaymentIntent succeeded: (paymentIntent.metadata)")

i am not getting the response in metadata in retrieve payment intent and this method is not calling going outside the method self.collectCancelable = Terminal.shared.collectPaymentMethod(paymentIntent) { collectResult, collectError in

[noble scroll]

I can confirm the PI doesn't have metadata, but that's expected and could be a different thing

the issue here is collectPaymentMethod isn't called

[golden plover]

yes

and here is the payment intent json
[AnyHashable("livemode"): 0, AnyHashable("metadata"): {
}, AnyHashable("amount_details"): {
tip = {
};
}, AnyHashable("payment_method_options"): {
"card_present" = {
"request_extended_authorization" = 0;
"request_incremental_authorization_support" = 0;
};
}, AnyHashable("amount_capturable"): 0, AnyHashable("id"): pi_3NNrei4DfIvvXFPZ0Ifv9HlL, AnyHashable("currency"): usd, AnyHashable("amount_received"): 0, AnyHashable("charges"): {
data = (
);
"has_more" = 0;
object = list;
"total_count" = 0;
url = "/v1/charges?payment_intent=pi_3NNrei4DfIvvXFPZ0Ifv9HlL";
}, AnyHashable("capture_method"): automatic, AnyHashable("created"): 1687932908, AnyHashable("application"): ca_AChoOiKcXbKSBzH1TqnhNB8sCGyhNWdk, AnyHashable("confirmation_method"): automatic, AnyHashable("status"): requires_payment_method, AnyHashable("client_secret"): pi_3NNrei4DfIvvXFPZ0Ifv9HlL_secret_k5ptyVreS9EMxZqqWEMoHuRb1, AnyHashable("application_fee_amount"): 3392, AnyHashable("object"): payment_intent, AnyHashable("setup_future_usage"): off_session, AnyHashable("amount"): 120500, AnyHashable("payment_method_types"): <__NSSingleObjectArrayI 0x281dd46e0>(
card_present
)
]

[noble scroll]

What does processResult and processError look like?

[golden plover]

method is not calling because the i am not recieving the error or success in self.collectCancelable = Terminal.shared.collectPaymentMethod(paymentIntent) method

[noble scroll]

Yes, but if you print(processResult) and print(processError) inside the callback on line 278, do you see any value?

[golden plover]

no any value it's empty even error is empty

[noble scroll]

can you show me your latest code?

So it did go into the callback?

[golden plover]

yes sure let me share whole code snippet i have used

[noble scroll]

You put breakpoints there, if you click on collectResult and collectError what does it show? I mean the entire object

[noble scroll]

It never goes into Line 285?

[golden plover]

yes that's i am saying it's wierd

[noble scroll]

What terminal device is that?

[golden plover]

M2

[noble scroll]

Sorry I ran out of idea here. Are you using Terminal SDK that you can jump straight into collectPaymentMethod and put breakpoint inside the SDK? I remember if you use CocoaPod you can do that

We don't know yet if something prevent the callback to ever been called

To summarize, this is M2, Tap to Pay, correct? And what is your Stripe Account Id? acct_xxx

[golden plover]

yes let me give you id

"location_id":"tml_FHwmfgXKcv8DZY","stripe_publishable_key":"pk_test_3Lq7ThDZIiqXF588YR5b1qDX","connected_account_id":"acct_1KsYtK4DfIvvXFPZ","payment_intent_id":"pi_3NNtEQ4DfIvvXFPZ0GTEliVP

this are the details i am using and yes i am tap to pay implementation

[noble scroll]

When you call collectPaymentMethod, did you perform any action with the reader?

It should be in waiting state

[golden plover]

it is in waiting state no any other action i am doing with reader

[wary prawn]

Hi! I'm taking over this thread.

I'm not sure. I would recommend to ask your question to Stripe support directly here: https://support.stripe.com/contact
Make sure to include all relevant information (code, error message, object IDs, etc.) And they will have more time to invetigate the issue.

[golden plover]

i had already made contact still no any solution i am getting they redirected me here

[wary prawn]

You need to push to be redirected to the technical team, who will have more time to investigate/reproduce the issue than here on Discord.