#dgsunesen
thorny marsh
fallen phoenix
Okay? But how come it works for one and not for the other
hexed skiff
let me dive a bit deeper into this
fallen phoenix
I also have one here where it works the opposite way around.. DKK to EUR req_C42ZZ0MI3Uc9rU
.. And I'm pretty sure we do destination charges 🙂 — where is it that you can tell that those are not destination charges?
hexed skiff
I'm terribly sorry, you're right, these are destination charges
I asked a colleague to step up and investigate this since discord is really busy at the moment, and this needs more in-depth investigation
fallen phoenix
All right — will you get back to me here or ?
mystic basin
The critical difference is that the Express account has both a DKK and EUR balance/bank account.
We will always settle transfers without FX/conversion where possible.
fallen phoenix
Is that something that happens automatically when creating an Express account, as I do not recall having set up any EUR bank account explicitly
Most of our users are Custom accounts, but some of the early users are Express accounts
mystic basin
Shouldn't be no. Was likely provided either during onboarding of the account, or on the Express Dashboard.
The EUR account was created in 2021, FWIW.
fallen phoenix
how can I tell if an express account has both DKK and EUR balance/bank account ?
mystic basin
As the platform? Via the Dashboard, example: https://dashboard.stripe.com/test/connect/accounts/acct_1JkuwoRCSmZw06Gq/activity
That's the Express account you shared.
fallen phoenix
All right.. Anyways, thanks for clarifying this. Makes sense that if you've attached a bank account with the same currency that you by default will try to settle transfers without conversion
tried with another older account (also Express) which only has a danish bank account, and that works as intended