#ritchie67
hearty bobcat
lilac remnant
https://stripe.com/docs/connect/cross-border-payouts#specs you can only create transfer on accounts that are under recipient service agreement.
peak sequoia
we can transfer Dollar generally. But we can't transfer GB. We as a platform have GB balance
And paying by GB is also ok
lilac remnant
That's probably because the other connected accounts are in the same region as your platform.
peak sequoia
so our platform need to be in the same region in order to transfer GB from platform to the connected account?
Or we need to change the service agreement type of the connected account?
lilac remnant
If you wish to preform cross-regional fund transfer. then you need to use recipient service agreement. read this for more details https://stripe.com/docs/connect/cross-border-payouts