wiII | Stripe Developers | Page 1

karmic shellBOT Jun 26, 2023, 1:57 AM

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cinder quarry Jun 26, 2023, 1:57 AM

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Is there any problem you're facing?

covert charm Jun 26, 2023, 1:58 AM

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Yeah, I emailed the issuing team 2 days ago and haven't gotten a reply yet.

cinder quarry Jun 26, 2023, 2:00 AM

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Which email address did you send to?

covert charm Jun 26, 2023, 2:39 AM

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support-issuing@stripe.com

cinder quarry Jun 26, 2023, 2:40 AM

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Thanks for sharing! Issuing Support team might have high volume at the moment and take some time to respond

covert charm Jun 26, 2023, 2:40 AM

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Okay. Do you know why they might have high volume?

cinder quarry Jun 26, 2023, 2:44 AM

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I'm not really sure what the volume is and how fast the emails are processed within Issuing Support team. I'd recommend following up the email or you may contact https://support.stripe.com/contact for 24/7 support if it's urgent.

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