Greg Harris | Stripe Developers | Page 1

tepid owlBOT Jun 23, 2023, 7:09 PM

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urban niche Jun 23, 2023, 7:10 PM

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Hi 👋

Can you share the ID of the API request that gave you this error?
Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request

swift jungle Jun 23, 2023, 7:14 PM

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req_KwWOorL1f8U1YQ

urban niche Jun 23, 2023, 7:16 PM

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Okay that is weird. You are using a Payment Method you created in Test mode

swift jungle Jun 23, 2023, 7:17 PM

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Yes, this was all done in test mode

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Is there any other information I can provide to assist you?

urban niche Jun 23, 2023, 7:27 PM

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We are looking into this. This test card number was just recently added and there may be some issues with it.

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But we are checking now

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Right now it looks like this is an error with the configuration of that test card. We are working on reproducing

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What happens if you use the card number directly when confirming the Payment Intent? Like with a Payment Element or Card Element?

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I was able to confirm a Payment Intent using that card number as well as using a Payment Method created from that card number.

tepid owlBOT Jun 23, 2023, 7:45 PM

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swift jungle Jun 23, 2023, 8:02 PM

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I'm not quite setup to do that, we are built as a two step confirmation using payment elements with a magento backend.

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I was able to use a different international card without issue

fallow pebble Jun 23, 2023, 8:07 PM

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Hello! I'm taking over and catching up...

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We haven't been able to reproduce this on our end so far, but we're still investigating. How many times have you attempted this? Is it possible the number you're using has a typo? If you copy and paste 4000000320000021 do you still get the same error?

swift jungle Jun 23, 2023, 8:13 PM

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Sorry, I need to go afk. We did try several times and i'm sure that we used the correct number. I will be back to try this in a few hours. Apologies

fallow pebble Jun 23, 2023, 8:28 PM

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No worries, we think we may have found the cause of the issue and are investigating further now.

#Greg Harris