TICTAC | Stripe Developers | Page 1

gritty lionBOT Jun 23, 2023, 1:08 PM

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deep cosmos Jun 23, 2023, 1:09 PM

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Hi there 👋 can you tell me more about the situation? What do you mean when you say you did not receive an order?

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@dusk skiff checking in to see if you saw my message and can provide more details about your concern?

dusk skiff Jun 23, 2023, 1:16 PM

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thank you for your reply , We have a system dedicated to accepting orders that have not been accepted

deep cosmos Jun 23, 2023, 1:18 PM

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I'm going to need a lot more context to understand what you're referring to. Can you provide IDs of objects related to the occurence, along with details of what you were expecting to happen versus what actually happened?

dusk skiff Jun 23, 2023, 1:31 PM

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Do you have a dedicated technical support phone number in France to communicate?

deep cosmos Jun 23, 2023, 1:34 PM

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Our team does not, I'm not sure if our Support team does, our Support site is the best place to reach out to them:
https://support.stripe.com/?contact=true

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

dusk skiff Jun 23, 2023, 1:36 PM

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Thank you for your reply I'll give it a try

#TICTAC