#t0ddo
dire onyx
granite wraith
Hi there!
By "Stripe Checkout" you mean Checkout Session?
And what do you mean by double charge exactly? This would only happen if you create two different Checkout Session and the user submit both payment form.
limpid pond
I mean the prebuilt Stripe Checkout page
We had 5 users get double charged the last 24 hours
Probably from clicking the submit button more than once.
granite wraith
Yes that's called the Checkout Session
Can you share an example of a double charge? For examplen by sharing two PaymentIntent IDs (pi_xxx)?
My guess is the issue comes from two things:
- There's an issue in your integration. Why are you creating multiple Checkout Sessions instead of just one per customer?
- Why are your users entering their payment details twice and submitting the form twice if they want to only pay once?
limpid pond
Yep you're probably right
Looking into it
I think people might be opening the pay page on multiple tabs
And then filling out both of the forms
For some reason
We don't let them create a checkout session once already paid
granite wraith
I think people might be opening the pay page on multiple tabs. And then filling out both of the forms
Yeah I guess this could happen. But one way to fix this on your end: before creating a new Checkout Session, check if there was one created recently for that user that hasn't been paid yet, and use that Checkout Session instead of creating a new one.