Ronit | Stripe Developers | Page 1

slow terraceBOT Jun 23, 2023, 6:01 AM

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remote hatch Jun 23, 2023, 6:01 AM

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Can you share the request ID (req_xxx) with the error? Here’s how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request

lost lake Jun 23, 2023, 6:03 AM

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i don't have backend access how can i provide it

remote hatch Jun 23, 2023, 6:05 AM

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I'd recommend checking with your coworker with the backend access to check the request of the errors. Without the request ID, we can't investigate further

lost lake Jun 23, 2023, 6:05 AM

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ohk i have response from the payment log let me send you if you can help with it

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@remote hatch [
"company_name": "Membership Toolkit",
"app_version": "2.2.4",
"event": "stripeios.payment_intent_confirmation",
"publishable_key": "pk_test_3Lq7ThDZIiqXF588YR5b1qDX",
"analytics_ua": "analytics.stripeios-1.0",
"device_type": "iPhone14,5",
"ocr_type": "none",
"product_usage": [
"STPPaymentCardTextField"
],
"pay_var": "payments-ui",
"install": "S",
"os_version": "16.5",
"bindings_version": "23.9.2",
"apple_pay_enabled": 0,
"app_name": "Membership Toolkit",
"source_type": "card",
"additional_info": [

]
]

remote hatch Jun 23, 2023, 6:12 AM

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Based on your account, the most recent errors are due to invalid Payment Intent confirmation: https://dashboard.stripe.com/test/logs/req_7mriEVSGUjneie

{
  error: {
    code: "resource_missing",
    doc_url: "https://stripe.com/docs/error-codes/resource-missing",
    message: "No such payment_intent: 'pi_3NM2zg4DfIvvXFPZ0nYdlP1G'",
    param: "intent",
    request_log_url: "https://dashboard.stripe.com/test/logs/req_7mriEVSGUjneie?t=1687499874",
    type: "invalid_request_error",
  },
}

The reason was because you created the Payment Intent was created on the connected account, but you tried to confirm it on the platform. When you confirm the payment intent in the iOS, you should ensure that it's confirmed at the connected account with Stripe-Account header as connected account ID: https://stripe.com/docs/connect/authentication?client=create-client-ios

However, the above error was for online payment, not terminal payment on M2.

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Your response doesn't look like it was from Stripe, so I couldn't tell much from it except for tracing the errors in your request logs.

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I'd still recommend checking with your coworker to gain access to the exact request ID with the error

lost lake Jun 23, 2023, 6:14 AM

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ok thanks for this help 👍

#Ronit