#nocd

1 messages · Page 1 of 1 (latest)

boreal plazaBOT
tepid plume
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Hello! We're able to help with technical/developer questions here. What issues are you having?

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Oh, sorry, I misread.

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You said non Dev help.

stuck crag
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Yes...

tepid plume
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My fault. No, Stripe support is the way forward there.

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I'm still curious what issues though?

boreal plazaBOT
stuck crag
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So basically, I've been trying to verify my ID. I sent In my ID around 4 or 5 days ago and I've didn't get any error or any confirmation. I had a deadline for my ID to be shown. I sent it in and the deadline was passed and now my accounts closed. Every email I send to ask they say the same thing and I get the same issue

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Same issue being, "verification sent in, thank you"

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But I can't re send my ID

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A little hard

tepid plume
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Gotcha. I recommend you try sending an email to heretohelp@stripe.com with the details of what's happened so far and they should be able to help you move forward.

stuck crag
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Yea that's the thing

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I keep getting the same response

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Like I'm talking to a robot

tepid plume
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From that email address specifically?

stuck crag
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They keep telling me to verify

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Uhhhhh

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1aec

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I just checked, sorry my fault. I've been emailing support

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I can try that email

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And see if I get anywhere

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Thank you