kc-connect-verification | Stripe Developers | Page 1

primal radishBOT Jun 22, 2023, 7:50 PM

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fallow canyon Jun 22, 2023, 7:51 PM

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I am adding the mcc to the business profile but that doesn't change anything
What property do I set to that I can pass the industry when the account is created?

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MCC should be the way to do that. Where are you looking that is saying this is still unset?

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And do you have an example account ID (acct_1234) for an account that you tried this with?

hybrid mirage Jun 22, 2023, 7:52 PM

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What is the format of Mcc? I am passing a 4-digit code

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but it doesn't seem to take

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Example account ID: acct_1NLtL08Eqd04Da6m

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@fallow canyon

fallow canyon Jun 22, 2023, 7:57 PM

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Thank you, checking in to that ID. The server is very busy, we are getting to questions as wuick as we can but that can take some time

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The MCC on that account is 5734 indicating computer software

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Where are you looking that this is not displaying?

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It looks like you are setting it correctly

hybrid mirage Jun 22, 2023, 7:59 PM

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The account is 'Restricted'

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Look at bottom right, says 'Industry' is not set

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and at the top it says we need to input industry

fallow canyon Jun 22, 2023, 8:05 PM

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Interesting. Not sure why there is this conflict. Can you show me how you are setting it in the API?

hybrid mirage Jun 22, 2023, 8:06 PM

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fallow canyon Jun 22, 2023, 8:08 PM

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That is where it should be set as far as I know

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Trying to think of where the disconnect may be...

hybrid mirage Jun 22, 2023, 8:10 PM

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Yeah and you said it's set to 5734 - I am putting in 6513

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Now this is set to 'individual'

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Now I am doing an update after the create, maybe that's resetting it

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let me change that

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Ok @fallow canyon I was able to fix that problem - I was resetting it below the code I showed

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I have 1 other question

fallow canyon Jun 22, 2023, 8:19 PM

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Nice catch!

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Sounds good, happy to help

hybrid mirage Jun 22, 2023, 8:20 PM

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I am trying to pass validation documents through the API

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Here is my code for that - however it tells me that what I uoploaded is invalid and that I need to upload again

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Am I missing some required info here?

fallow canyon Jun 22, 2023, 8:22 PM

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Can you send the exact error message that is being sent back to you?

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The full error response should have a URL with a request ID (req_1234) somewhere in it. That will be helpful in looking in to this

hybrid mirage Jun 22, 2023, 8:23 PM

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I will - give me a few minutes

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options.Company.Verification.Document = new AccountCompanyVerificationDocumentOptions();
options.Company.Verification.Document.Front = frontID;
options.Company.Verification.Document.Back = backID;

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I am including 'Front' and 'Back' - are any of the other properties in 'Document' required?

fallow canyon Jun 22, 2023, 8:26 PM

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Not sure without the error message, if you can run that code and send me the result it would be very helpful

hybrid mirage Jun 22, 2023, 8:29 PM

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Ok

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@fallow canyon Account ID acct_1NLu9E5ZgQfLIHt3

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I uploaded the front and back of my id as part of the account update, but it says it cannot be read

fallow canyon Jun 22, 2023, 8:38 PM

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Have you tried providing our test token file_identity_document_success instead of the one that uploading the file returns?

hybrid mirage Jun 22, 2023, 8:39 PM

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So instead if the 'file_' id for the uploaded files, put 'file_identity_document_success' for the values for 'Front' and 'Back'?

fallow canyon Jun 22, 2023, 8:40 PM

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I believe so, still looking through our testing docs but I think that is how to get a success here

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Our doc mentions test images as well as those test tokens but the doc that it links to does not have test images. Will see if we can fix that in the docs https://stripe.com/docs/connect/testing#test-identity-documents

primal radishBOT Jun 22, 2023, 8:48 PM

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fathom girder Jun 22, 2023, 8:53 PM

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kc-connect-verification

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@hybrid mirage please share real code as text here between 3 backticks instead of just pictures of text

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Happy to help if you have a specific questions about that part of your code

hybrid mirage Jun 22, 2023, 9:03 PM

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So no matter what I do, the account says the identity docs I upload are not valid

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I'm using the recommended 'success' image that Stripe recommends

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Here is the file upload:

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var filename = "c:\temp\success.png";
using (FileStream stream = System.IO.File.Open(filename, FileMode.Open))
{
var service = new FileService();
var options = new FileCreateOptions
{
File = stream,
Purpose = FilePurpose.IdentityDocument,
};

            Stripe.File upload = service.Create(options);
            frontID = upload.Id;
        }

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And here's where I update the account with the file:

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var options = new AccountUpdateOptions();
options.ExternalAccount = bankAcctToken;
options.Company = new AccountCompanyOptions();
options.Company.Verification = new AccountCompanyVerificationOptions();
options.Company.Verification.Document = new AccountCompanyVerificationDocumentOptions();
options.Company.Verification.Document.Front = frontID;
options.Company.Verification.Document.Back = backID;

        var ro = new RequestOptions
        {
            StripeAccount = customAcctID
        };

        var service = new AccountService();
        var acctRet = service.Update(customAcctID, options);

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What am I missing?

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@fathom girder

fathom girder Jun 22, 2023, 9:05 PM

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Do you have a concrete example I can look at?

hybrid mirage Jun 22, 2023, 9:05 PM

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Here's an account I just created with this issue: acct_1NLucWQJwqm0MzSh

fathom girder Jun 22, 2023, 9:06 PM

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The error on the account does seem to say the file you gave is invalid really.

hybrid mirage Jun 22, 2023, 9:09 PM

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The file I uploaded 'success.png' is Stripe's file

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1/2 way down on this page

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https://stripe.com/docs/connect/testing

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Could "options.Company.Verification.Document.Front" be something else, like a Url or something?

fathom girder Jun 22, 2023, 9:10 PM

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yeah possible. I think those files are really purely about the individual/personal verification and might not work for that specific one

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why are you uploading that file in the first place? It's not asked right?

hybrid mirage Jun 22, 2023, 9:12 PM

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It is asked...

fathom girder Jun 22, 2023, 9:12 PM

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I mean it's not?

hybrid mirage Jun 22, 2023, 9:12 PM

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The account is 'Restricted' because it needs verification documents

fathom girder Jun 22, 2023, 9:12 PM

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Sure but I think you might be jumping to conclusion here

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as the developer, your first step is to look at the requirements property on an Account to see what's needed

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in there, I see individual.verification.document and not company.verification.document. That Account is not even for a company right?

hybrid mirage Jun 22, 2023, 9:13 PM

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Right - let me try that

fathom girder Jun 22, 2023, 9:14 PM

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I think our API lets you add extra info even if not needed but that's not the easiest to grasp

hybrid mirage Jun 22, 2023, 9:19 PM

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That did it - thank you

fathom girder Jun 22, 2023, 9:20 PM

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Yay! Maybe we could error if you upload something that makes no sense for this specific account

#kc-connect-verification