L0rdandBooz-account-support | Stripe Developers | Page 1

frank ospreyBOT Jun 22, 2023, 4:13 PM

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astral remnant Jun 22, 2023, 4:14 PM

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@eager rover what's your question/problem?

eager rover Jun 22, 2023, 4:15 PM

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Hey koopa! Basically I have a customer trying to spend ~12k in one tx. Apparently stripe has a limit of 10k per tx that needs to be removed by support. I understand this is a bit out of your purview but this is super urgent and I was hoping there was something you could do.

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This is in regards to issuing and the limit is stated here https://stripe.com/docs/issuing/controls/spending-controls#:~:text=In addition to the configurable,also applied to each authorization.

astral remnant Jun 22, 2023, 4:21 PM

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Gotcha, then you want to talk to our support team directly: https://support.stripe.com/contact

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lord-issuing-support

eager rover Jun 22, 2023, 4:23 PM

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Thank you! However, I’ve already reached out to them. I was hoping you guys may be able to remove it. Are you by chance able to escalate my ticket?

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Or flag it as high priority or something

frank ospreyBOT Jun 22, 2023, 4:28 PM

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L0rdandBooz-account-support

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