ilyeselb | Stripe Developers | Page 1

open hedgeBOT Jun 22, 2023, 11:51 AM

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lavish jungle Jun 22, 2023, 11:51 AM

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Sure, what's the issue?

trail wind Jun 22, 2023, 11:52 AM

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user want to buy a subscription , the 3d secure return this invoice payment attempt fails, due either to a declined payment or to the lack of a stored payment method.
and thiis Customer setup future payment failed

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"3D Secure attempt incompleteThe cardholder began 3D Secure authentication but has not completed it."

lavish jungle Jun 22, 2023, 11:53 AM

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And which part in particular are you struggling with? What you described can happen, it just means that the customer's bank requested 3DS for the payment but they haven't authenticated the payment

trail wind Jun 22, 2023, 11:54 AM

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the custimer said that he did

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i tried on test mode and i got payment failed too

lavish jungle Jun 22, 2023, 11:55 AM

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Do you have a specific example I can look at?

trail wind Jun 22, 2023, 11:57 AM

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i have this invoice id that failed

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in_1NLm7uGyOBDbEOMC4tJc55LI

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i thought maybe 3d secure need more configuration on paymentIntent

lavish jungle Jun 22, 2023, 12:00 PM

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Configuration how? Not sure what is unexpected here, you create a Subscription with a test card that requires 3DS (4000000000003220). We simulate a 3DS request which you must complete via the authentication flow using Stripe.js: https://stripe.com/docs/billing/subscriptions/build-subscriptions?ui=elements#complete-payment

Build a subscriptions integration

Create and manage subscriptions to accept recurring payments.

trail wind Jun 22, 2023, 12:03 PM

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normal payment with visa card or any payment methde are working except 3d secure

lavish jungle Jun 22, 2023, 12:05 PM

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Did you read the message I just shared? This is all expected: you need to initiate the authentication flow for your customer with Stripe.js so they can complete the 3DS flow for the bank

#ilyeselb