ademarj | Stripe Developers | Page 1

nocturne tinselBOT Jun 21, 2023, 6:09 PM

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compact rune Jun 21, 2023, 6:10 PM

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Do you have the Payment Intent ID you were using to test this out?

hollow ibex Jun 21, 2023, 6:11 PM

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Hey Kerbi, I don't have

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I'm using that option

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And fill this form out with https://stripe.com/docs/payments/ach-debit#testing-ach

ACH guide

Learn how US-based businesses can accept payments with ACH Direct Debit.

compact rune Jun 21, 2023, 6:14 PM

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What was the UI you were looking at before this? Did you get here from a Checkout Session? a Payment Link? the dashboard?

hollow ibex Jun 21, 2023, 6:15 PM

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I came from a payment terminal

compact rune Jun 21, 2023, 6:15 PM

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Can you show me a screenshot of that?

hollow ibex Jun 21, 2023, 6:16 PM

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The payment method is a bank account

compact rune Jun 21, 2023, 6:17 PM

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okay let's back up for a second - how did you integrate with stripe? usually you'd use a Payment Intent or a Checkout Session - a "Payment Terminal" isn't a stripe concept

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Are you possibly using a third-party plugin/extension?

hollow ibex Jun 21, 2023, 6:18 PM

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I'm using a Payment Intent

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In this first step, I'm trying to add a Payment Method > Bank Account

compact rune Jun 21, 2023, 6:19 PM

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Gotcha, so can you share the Payment Intent ID that you created so I can take a look at what you're doing?

hollow ibex Jun 21, 2023, 6:22 PM

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Well, let me double check internally here first

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than I will be back

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Thank you so much

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btw...

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In case of ACH failure, I would like to know which scenario I have automatic transfer reversal ?

compact rune Jun 21, 2023, 6:26 PM

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What docs are you reading that talk about automatic transfer reversal?

hollow ibex Jun 21, 2023, 6:40 PM

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I was taking a look in this Payment Intent pi_3N48GMDfcmTYbu9Y1selyn3M to trying understand why I have theses
trr_1N5kozDfcmTYbu9YfcbRwiDB
fr_1N5kozDHkPTkQGMjH2T4U5cW

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As I understood I need to call an endpoint to do a Transfer Reversal, but in the case above we didn't call any endpoint to do that.
Then I suppose that was automatic, but I'm not sure

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But, thank you. I need to structure better my questions then will be easier to get help

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I really appreciate your time

compact rune Jun 21, 2023, 6:44 PM

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👍

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yeah for the example you gave that was an automatic transfer reversal initiated by us because the ACH payment ultimately failed (so we recouped the funds from the connected account as well)

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There isn't a test card as far as I know that exactly mirrors this scenario

hollow ibex Jun 21, 2023, 6:46 PM

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Ah ok got it

nocturne tinselBOT Jun 21, 2023, 6:47 PM

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hollow ibex Jun 21, 2023, 6:54 PM

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Do we know which scenario an automatic transfer reversal is initiated by Stripe ?

green sky Jun 21, 2023, 6:57 PM

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Normally you'd indicate whether to do this when issuing refunds via reverse_transfer: https://stripe.com/docs/connect/destination-charges#issuing-refunds

Creating destination charges on your platform

With Connect, you can create charges on your platform account, take fees, and then transfer remaining funds to your connected accounts.

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But in the case of failing payments as above its initiated automatically for the failed payment

hollow ibex Jun 21, 2023, 7:06 PM

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is it in all cases of failing payments?

green sky Jun 21, 2023, 7:08 PM

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I'd expect similar behaviour for other async payment methods, but I'm not sure

#ademarj