adam berger | Stripe Developers | Page 1

sly carbonBOT Jun 21, 2023, 1:13 PM

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round saddle Jun 21, 2023, 1:14 PM

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Here you can see error from console

hallow crest Jun 21, 2023, 1:20 PM

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Hello 👋
Is this page live? If so, can you share the URL?

round saddle Jun 21, 2023, 1:22 PM

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We noticed this on the test environment, sometimes it displays green and sometimes purple and this purple does not work

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I'd like to make sure that on a live environment it works or it doesn't show up.

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Unfortunately I have no way of giving a url because the test environments are not available externally

hallow crest Jun 21, 2023, 1:24 PM

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My understanding was that we replaced the old purple button with link so it shouldn't be showing up 🤔

Have you been able to reproduce this consistently?

round saddle Jun 21, 2023, 1:25 PM

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No, it happens randomly

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so basically this is some old button and shouldn't be on live anymore?

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ok, I found a correlation, for payments with an Indian account old one is displayed and for other countries the green one is displayed

normal plover Jun 21, 2023, 1:31 PM

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Hi 👋 I'm helping take a look at this. To clarify, when you're using a Stripe account that is based in India, you're seeing the purple button when rendering the Payment Request Button?

round saddle Jun 21, 2023, 1:32 PM

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yes

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100% reproduced:
India account => purple
Uk account => green

normal plover Jun 21, 2023, 1:40 PM

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Can you share the ID of the India based account you're using for testing?

I'm also trying to reproduce this behavior, but when using an India-based test account I'm not seeing the purple button either. When you see that button, is it rendered immediately or does it take time to appear?

round saddle Jun 21, 2023, 1:42 PM

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immediately

normal plover Jun 21, 2023, 1:47 PM

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What is the ID of the India-based Stripe account that you're using for testing? And what browser are you using?

round saddle Jun 21, 2023, 1:50 PM

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I am trying to get the id and I am using google chrome

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acct_1FUV1gLdV0mlbgcF

normal plover Jun 21, 2023, 1:53 PM

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Thank you!

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When your code checks whether it should mount the PRB, what is it seeing as the result of canMakePayment()?

round saddle Jun 21, 2023, 1:58 PM

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Please give me a minute

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Now the button doesn't render at all.

normal plover Jun 21, 2023, 2:04 PM

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That sounds more expected than the purple button.

round saddle Jun 21, 2023, 2:05 PM

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ok, now on another account I have a purple button 😄

normal plover Jun 21, 2023, 2:06 PM

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Any chance you can share that test site?

round saddle Jun 21, 2023, 2:11 PM

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unfortunately not

normal plover Jun 21, 2023, 2:11 PM

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Understood, when you run canMakePayment() on this other site where you're seeing the purple button, what is being returned?

sly carbonBOT Jun 21, 2023, 2:17 PM

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round saddle Jun 21, 2023, 2:18 PM

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I can only check it on the local environment and on the local it returns null

normal plover Jun 21, 2023, 2:20 PM

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Okay, that sounds like it makes sense, when that function returns null that means no wallets are ready for use and there is nothing for the button to accept so it shouldn't be mounted.

round saddle Jun 21, 2023, 2:21 PM

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I managed to get something like this

normal plover Jun 21, 2023, 2:23 PM

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Okay, and when you mount the PRB after getting that response, you see the green Link button being displayed?

round saddle Jun 21, 2023, 2:23 PM

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no

normal plover Jun 21, 2023, 2:26 PM

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Can you make a test site available? I'm having a hard time getting a sense of what could be going on without being able to see the behavior.

round saddle Jun 21, 2023, 2:35 PM

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Can I somehow send a gif of what is going on, but not publicly?

normal plover Jun 21, 2023, 2:39 PM

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That won't let me inspect the related code, the console logs, network history, and won't allow me to rapidly test multiple scenarios with various wallet setups across multiple browsers.

If I'm not able to test myself, I'll need full steps to reproduce the behavior that is being encountered if you're able to consistently reproduce it in order to build a replication and see what is happening.

round saddle Jun 21, 2023, 2:44 PM

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I trimmed the sensitive data

normal plover Jun 21, 2023, 2:46 PM

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Which account was that test run against?

round saddle Jun 21, 2023, 2:47 PM

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acct_1E0Ul1FPN2FShTa5

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But now it returns a green button

normal plover Jun 21, 2023, 2:49 PM

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That's expected based on the results you showed for canMakePayment(). That function indicated that in this case Link was the only wallet available for use, so the Payment Request Button renders as the green Link button.

round saddle Jun 21, 2023, 2:50 PM

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ok, but why was it purple before? 😄

normal plover Jun 21, 2023, 2:51 PM

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Unsure, and can't see logs so I'm not sure how to dig further.

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Are you seeing this same behavior in live mode, or only in test mode?

round saddle Jun 21, 2023, 2:52 PM

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I do not have access to the live environment

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Ok, let's stop there, if the problem arises in the live environment I will return to this conversation

#adam berger