Bartosz | Stripe Developers | Page 1

white breachBOT Jun 21, 2023, 10:25 AM

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coarse sandal Jun 21, 2023, 10:25 AM

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Hi! Let me help you with this.

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Could you please share the Request ID req_xxx? https://support.stripe.com/questions/finding-the-id-for-an-api-request

white echo Jun 21, 2023, 10:27 AM

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req_nbTZZeNctla3b1

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this is LIVE mode and "cloned" customer and payment method from platform into connected account

white breachBOT Jun 21, 2023, 10:27 AM

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coarse sandal Jun 21, 2023, 10:29 AM

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Is it enabled on your Connected Account?

white echo Jun 21, 2023, 10:30 AM

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it seems like it is

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on the other hand I can also see this

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is it possible that I changed the setting on Monday, but it became "live" 16h ago?

coarse sandal Jun 21, 2023, 10:38 AM

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No, it should be instant. I'll need a some more time to investigate.

white echo Jun 21, 2023, 11:12 AM

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or is it ok that I'm passing two types: card and us_bank_account, and the payment method id that is for card? It was working in Test, but maybe it's validated in a different way in Live?

fervent raven Jun 21, 2023, 11:15 AM

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yeah it seems weird that you would do it that way

white echo Jun 21, 2023, 11:17 AM

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but is it correct? test mode was working just fine

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in my scenario I will be using pre-defined payment methods: cards or us_bank_accounts

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so initially I thought about providing two types and then a payment method of one of the types

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I can code it so it will provide only one type... but is it then really necessary? it's optional field and when it's not provided it default to "card" according to the docs

fervent raven Jun 21, 2023, 11:21 AM

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well I think the problem is more that the account did not have the us_bank_account capability at the time you made the request

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did it happen again if you try again now for example?

#Bartosz