grimesbaby | Stripe Developers | Page 1

hollow pantherBOT Jun 21, 2023, 2:05 AM

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icy blaze Jun 21, 2023, 2:05 AM

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Can you share the request ID (req_xxx) with the error? Here’s how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request

Finding the ID for an API Request : Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

vital moon Jun 21, 2023, 2:06 AM

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req_RTBOXWZCoY5V7U

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It converted the (+) symbol to a space. malcolm+test2@optimi.co.nz was changed to "malcolm test2@optimi.co.nz"

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Gonna try encoding it and see if stripe accepts that

icy blaze Jun 21, 2023, 2:14 AM

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Stripe supports + sign in the email address. It's likely that your code removes the + when setting the email in the request. I'd recommend logging the email variable in your code and ensure that + isn't removed

vital moon Jun 21, 2023, 2:22 AM

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Does stripe support sending the email in encoded format? I double checked the code and we are indeed sending the email address with the (+) symbol

icy blaze Jun 21, 2023, 2:25 AM

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Stripe supports encoded format with + in the email address. I tested with malcolm+test2@optimi.co.nz through curl command and it's working fine. This is the curl i used:

curl https://api.stripe.com/v1/customers \
  -u sk_test_xxx: \
  --data-urlencode email="malcolm+test2@optimi.co.nz"

vital moon Jun 21, 2023, 2:29 AM

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Thanks, it works encoded

#grimesbaby