#kayl
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๐ email settings for Billing are configurable in the Dashboard: https://dashboard.stripe.com/settings/billing/automatic
Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.
These settings manage finalized invoices as well as invoice reminders, so you can disable these if you'd like
i still can received webhooks right?
because we handle the invoice sending on our end
Yep, these email settings don't affect webhooks and events
which one do i need to disable here?
i haven't configure this setting yet. this is the default config of stripe
The settings under "Manage invoices sent to customers" should be disabled
how can i disable? thats the only option there
Hm, it should just be to make sure that "Email finalized invoices to customers" is disabled, which it is
yeah but the customer can still received an invoice email from stripe
Do you have the invoice ID for the invoice above?
in_1NLBpkDEdiMvtemhBWeaoc5S
Thanks! Looks like you have some code that's calling the Send Invoice API: https://stripe.com/docs/api/invoices/send
Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.
Calling this endpoint overrides your billing settings and sends the invoice to the customer
@steady frigate let me know if this helps!
i dont think i trigger that sendInvoice()
the code that i have is this, basically i just follow whats on the documentation
If you pull up in_1NLBpkDEdiMvtemhBWeaoc5S in your Dashboard, you can see the calls to /send if you scroll down to the "Logs" section
so basically there is no way to disable it
It is possible to disable these emails. We mention it here, too: https://stripe.com/docs/invoicing/send-email
The reason this customer received an invoice over email (multiple times) is the Send Invoice API. Some PHP code is making calls to this endpoint
hmmpp okay i see, ill look into it, thank you btw.
sure thing!