Juw

[sage vector]

@compact stag let's chat here

[compact stag]

Hi

So I use stripe as payout for another company

They have an payment method that is no longer in use so my money is literally sitting in my Stripe express account. The only way to contact stripe is via email which I’ve done on several occasions and I have yet to recieve a response.

How do I get on contact with some one

[sage vector]

We can't help with account-specific questions here (questions that are about the status of your account, payouts, logins, etc). Our support team is the right place to go

There is no direct email address to contact our support team. Instead, you should go here to see your support options: https://support.stripe.com/contact/

[compact stag]

Yeah so that page is like no assistance at all they do no respond but thanks

I figured some one should be notified it is impossible to get in contact with an actual stripe rep

[sage vector]

You could also fill out this form instead: https://support.stripe.com/contact/email
In either case, you'll still need to wait for someone on the support team to reply