l3m0nfr0g-account-support

[trail lotus]

Hi there!

[tough star]

l3m0nfr0g-account-support

@faint tendon :question: Have a non-technical question, account issue, or need one-on-one support? We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

[trail lotus]

Since you can't log in to your account, I recommend using this form: https://support.stripe.com/contact/email

This form doesn't require you to log in to your account first

[faint tendon]

thanks, I emailed and did not hear back anything. there was an automated response in my inbox that says that the account is not monitored

[trail lotus]

And this was after filling out this form? https://support.stripe.com/contact/email

[faint tendon]

yeah, that was after filling out the form and I didn't get a response

[trail lotus]

Got it. Were you ever able to log into a Stripe account? If not, I recommend contacting the Home From College platform's support instead

[faint tendon]

no, I never had an account with Stripe and H\FC doesn't have support

[trail lotus]

Hm, I'm confused. Do you have some login for Home From College already? I don't see any help/support pages linked from their site but I do see an email address mentioned at the very bottom of their Terms of Service: https://homefromcollege.com/student-terms