sandy-connect-recipient | Stripe Developers | Page 1

hallow edgeBOT Jun 20, 2023, 5:00 PM

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cursive condor Jun 20, 2023, 5:00 PM

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@green flare it's impossible to update the agreement. You have to create a brand new Stripe account for those instead

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sandy-connect-recipient

green flare Jun 20, 2023, 5:00 PM

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ah sorry for the confusion

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yes i realize we have to create brand new stripe accounts

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but we would need to update the service agreement accordingly

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or is that service agreement updated accordingly on stripes side at the time of vendors entering all their info to create new stripe account?

cursive condor Jun 20, 2023, 5:03 PM

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I'm sorry I'm really confused 😅

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There are many ways to use Stripe. Can you explain what you are doing? Are you using Connect Onboarding? Collecting the information yourself? Something else?

green flare Jun 20, 2023, 5:04 PM

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we have a customized form thats made in the backend of stripe

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or admin

cursive condor Jun 20, 2023, 5:05 PM

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Okay so you built it all yourself, so I'm confused what the question is about

green flare Jun 20, 2023, 5:05 PM

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for those that need to reboard due to the service agreement

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well i cant say we built it ourselves

cursive condor Jun 20, 2023, 5:06 PM

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😅

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you just said you have a customized form

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maybe I misunderstand your words

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what does "the backend of stripe" mean?

green flare Jun 20, 2023, 5:06 PM

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our dashboard

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the branding section where we input our business details

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we are using this currently

cursive condor Jun 20, 2023, 5:08 PM

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It's a truncated picture, with hundreds of tabs and chrome developer tools all at once

green flare Jun 20, 2023, 5:08 PM

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sorry wrong image

cursive condor Jun 20, 2023, 5:08 PM

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I'm sorry I have no idea what this means either

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those are your... Connect settings?

green flare Jun 20, 2023, 5:09 PM

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we're customizing our onboarding via stripe dashboard

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when i said customized i didnt mean like the full customization where it was done on our side but using stripes with white labeling

cursive condor Jun 20, 2023, 5:11 PM

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yeah I'm sorry we're using the same words to mean completely different things so it's tough to help

green flare Jun 20, 2023, 5:11 PM

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hope that makes sense

cursive condor Jun 20, 2023, 5:11 PM

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1/ Are you using Connect Onboarding? That's the product where you (the platform) collect nothing and instead just send the account owner straight to Stripe (via AccountLinks) to onboard

hallow edgeBOT Jun 20, 2023, 5:15 PM

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green flare Jun 20, 2023, 5:15 PM

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is connect onboarding the dynamic form that stripe provides?

cursive condor Jun 20, 2023, 5:16 PM

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I don't know the word synamic, so I'm not sure what your words could mean

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Are you using Connect Onboarding? That's the product where you (the platform) collect nothing and instead just send the account owner straight to Stripe (via AccountLinks) to onboard

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I tried to word it in Stripe terms: Is your code using AccountLinks our API for redirecting to Connect Onboarding?

green flare Jun 20, 2023, 5:16 PM

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so what we do is collect some vendor info when they do the pre-registration which we use to create the dynamic form that stripe provides

thorny gulch Jun 20, 2023, 5:18 PM

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Hi there 👋 taking over, as my colleague needs to step away

Which "dynamic form" are you referring to?

#sandy-connect-recipient