#Irfan123123

1 messages · Page 1 of 1 (latest)

novel condorBOT
river bear
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Hi there!

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Can you clarify what you mean by "applied balance"? Where do you see this?

keen magnet
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we are charging a user with 0.30 cents

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and the minimum amount is 0.50

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Once we open the invoice in some case it is showing the appliend balance like 0.60 as applied balance and due amount is .90

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Its charge the user with the .90

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but how we are only charging with the .30

river bear
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Can you share an example of Invoice ID (in_xxx)?

keen magnet
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i do not have the direct access to the invoice

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One more thing if we create a invoice with .30 cents then it is charging user with the 0 due amount

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@river bear ?

river bear
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i do not have the direct access to the invoice
What do you mean? I need to have a look at the invoice in order to help you.

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One more thing if we create a invoice with .30 cents then it is charging user with the 0 due amount
Yes, Stripe has a minimum amount of 0.50. If you charge less than that, then we store the 0.30 internally, and only once that amount is greater than 0.50 we charge the customer.

keen magnet
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Suppose we have charged a user with .30 and it is store in the stripe internally

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on next charge it will add .30 from the previous that is applied balance charge and .30 for the current invoice right?

river bear
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Yes:

  • you make an invoice for 0.30 => customer is not charged because it's below 0.50
  • you make another invoice for 0.30 to the same customer => customer is charged 0.60 now
keen magnet
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if we have a pending invoice of .30 with the payment method 1, after sometime i have changed the payment method and now we can say that payment method 2 is attached with the customer, then on next invoice should it be charged 0.60 or it will charge the 0.30

river bear
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0.60 to the default payment method

keen magnet
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perfect make sense, is there any possiblity if the invoice failed with the applied balance 0.30 and the current charge 0.30 to be missed and it will not charge again event we didn't mark this as uncollectable/voide and paid

river bear
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What do you mean by "if the invoice failed"? If you create an invoice for 0.30, we won't charge the customer, so I don't see how the invoice could fail.

keen magnet
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Means if invoice fail with the amount .60, in which .30 as a applied balance and 0.30 as current charge

river bear
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Then retry to pay the invoice.