Meta Krypto | Stripe Developers | Page 1

signal edgeBOT Jun 20, 2023, 4:21 AM

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spare adder Jun 20, 2023, 4:22 AM

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Hi there, it'll show Link when there's no active Google Pay. You can refer to the table for details https://stripe.com/docs/stripe-js/elements/payment-request-button

Payment Request Button

Collect payment and address information from customers who use Apple Pay, Google Pay, or Link.

tawdry iris Jun 20, 2023, 4:22 AM

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Well, I do have google pay

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the issue here is not that it doesn't show Google Pay button. The issue is it is unstable

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Sometime it shows, sometime it doesn't

spare adder Jun 20, 2023, 4:23 AM

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Did you add an active card to you google pay wallet?

tawdry iris Jun 20, 2023, 4:23 AM

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For the same device, same chrome browser

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yes I do. As I said, it does show up Google Pay. But it is unstable

spare adder Jun 20, 2023, 4:24 AM

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Are you testing from a country where Google Pay is supported?

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Is there a public URL that I can visit and see your integration?

tawdry iris Jun 20, 2023, 4:25 AM

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ah, that's a good question

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we dev and the backend can run in different countries (Vietnam/UK). But then we "ngrok" our website to the same url

spare adder Jun 20, 2023, 4:27 AM

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I see. If you have colleague in a countriy where Google Pay is supported, can you ask them to test your integration?

tawdry iris Jun 20, 2023, 4:27 AM

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Yes, you can see it at
https://trada.ngrok.app/test-restaurant
Then in the menu page, pick up some item, ADD it to the cart. Then go to the "cart" page for checkout. Then you'll see our payment methods there

spare adder Jun 20, 2023, 4:28 AM

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I can see Google Pay

Screenshot_2023-06-20_at_12.27.56_PM.png

tawdry iris Jun 20, 2023, 4:28 AM

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I am in the UK. My teamate sometime work in Vietnam. But Vietnam is supported by Google Pay as well

spare adder Jun 20, 2023, 4:28 AM

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https://stripe.com/docs/connect/payment-method-available-countries#google-pay I don't see Vietnam in the list.

tawdry iris Jun 20, 2023, 4:28 AM

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This is exactly my point. I see "Pay with Link"

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spare adder Jun 20, 2023, 4:29 AM

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Yes. As I mentioned in the very begining, the payment request button will show Link if there's no active Google Pay

tawdry iris Jun 20, 2023, 4:30 AM

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https://support.google.com/googlepay/answer/12429287?hl=en#zippy=%2Cpay-online-or-in-apps

Countries or regions where you can make payments with Google - Goog...

Some Google Pay and Google Wallet payments features are only available in certain countries or regions and on certain devices.
Check feature availability
Depending on where you live, you can pay the

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I do have google pay active in my browser. I can have it working sometime. It's just not working now

spare adder Jun 20, 2023, 4:31 AM

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Are you in UK now? if your Google account based in UK?

tawdry iris Jun 20, 2023, 4:32 AM

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yes, I am in the UK. My bank account is UK based

spare adder Jun 20, 2023, 4:32 AM

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I mean your google account, not your bank account.

tawdry iris Jun 20, 2023, 4:32 AM

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google account have a region?

spare adder Jun 20, 2023, 4:33 AM

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Yes you are right.

tawdry iris Jun 20, 2023, 4:33 AM

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even it have region, my google should be in UK or FR, definitely not Vietnam

spare adder Jun 20, 2023, 4:33 AM

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OK. Can you try with a different Google account and test again?

tawdry iris Jun 20, 2023, 4:35 AM

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alright, I'll try it with different scenario. But then the unstability of Google Pay button is not a well known issue then?

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Just want to check that. It might be well some bugs in our code

spare adder Jun 20, 2023, 4:37 AM

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I'll say it's unstable if Google Pay button is not showing sometimes under the same environment (i.e., same Google account, same browser/device). Based on your description, it looks like you never see the Google Pay button with your Google account.

tawdry iris Jun 20, 2023, 4:39 AM

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I didn't say I never see the Google Pay button. I said sometime I see it, sometime I don't. For exactly the same chrome browser on the same device.

The only different is sometime we deploy our backend from Vietnam. But in call cases, we "ngrok" our website to the same "ngrok" URL.

This is why I asked for unstability, not for why it doesn't show up

signal edgeBOT Jun 20, 2023, 4:40 AM

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spare adder Jun 20, 2023, 4:40 AM

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Is your "ngrok" URL always in HTTPS?

tawdry iris Jun 20, 2023, 4:41 AM

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yes, ngrok always https

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this is the only reason we use ngrok

lapis bluff Jun 20, 2023, 4:50 AM

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give us a while to take a look at this

tawdry iris Jun 20, 2023, 4:56 AM

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ok thanks

spare adder Jun 20, 2023, 5:19 AM

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@tawdry iris can you click on the Link button -> Log out Link, and then refresh your page

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After that, see if the payment request button shows Google Pay

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Or you might want to use the Express Checkout Element (https://stripe.com/docs/elements/express-checkout-element) which will show both Link and Google Pay

tawdry iris Jun 20, 2023, 5:33 AM

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we don't want to use link at all

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so we have a handle, if ApplePay/GooglePay is not available, then we propose the payment by card (enter the card info)

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I think we have to investigate on our side.

My main question was to check with you if there are a well known unstability with Google Pay button. If you don't know any, it means there are not a well known issue

The issue might be well from our code that we did something not common

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Thanks for your time @spare adder @lapis bluff

spare adder Jun 20, 2023, 5:37 AM

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Can you share with me why you don't want to use Link?

tawdry iris Jun 20, 2023, 5:47 AM

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Because it's not very popular. From me as an user, I don't know link and I don't feel safe when I use it. So for the moment I don't propose this to our customers

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GooglePay/ApplePay sound a big brand name, and it give the feeling it's safe

spare adder Jun 20, 2023, 5:48 AM

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I see. Thanks a lot for your feedback.

tawdry iris Jun 20, 2023, 5:49 AM

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you are wellcome

spare adder Jun 20, 2023, 5:51 AM

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Can I suggest you to consider using Express Checkout Element (https://stripe.com/docs/elements/express-checkout-element) ? it shows both Google Pay and Link, and your customer can decide which payment option they prefer to use. Although Link is just started recently, we saw it really help with conversion.

Express Checkout Element

Show multiple one-click payment buttons (including Link, Apple Pay, and Google Pay) to your customers at the same time.

tawdry iris Jun 20, 2023, 5:53 AM

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Thanks for the suggestion. We'll look at that. Though de tag "beta" sounds a bit risky 😄

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