#rups
1 messages · Page 1 of 1 (latest)
Hi 👋 how can I help?
on trial subscription if I cancel on 3d secure popup
subscription is remain in trailing status
That's not much context, but so far it doesn't sound like anything unexpected.
By missing context, I mean there aren't details on what you did to encounter this behavior, why you believe it is unexpected, and what you were expecting to happen instead.
Based on what you've described so far, I don't the behavior you're describing is unexpected. I'm assuming you're talking about confirming the pending_setup_intent that is created when you create a Subscription, and are canceling the 3DS modal that appears when completing that. In that case it is expected for the Subscription to remain in a trialing status.