SHeitmeier | Stripe Developers | Page 1

dapper brookBOT Jun 16, 2023, 11:49 AM

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fiery pebble Jun 16, 2023, 11:51 AM

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hi! unforunately we don't really provide direct support for that Shopware module here. You can write to https://support.stripe.com/?contact=true to get in touch with the team working on it and report bugs or issues, sounds like you have a detailed report ready.

flat crane Jun 16, 2023, 11:52 AM

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Hi, sure I can try this as well. Is it required to get write the message there from the connected stripe account?

fiery pebble Jun 16, 2023, 11:53 AM

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ideally the account who's having the issue with duplicate payments would write in since that makes some of ticket handling easier, but it shouldn't matter really

#SHeitmeier