#markymark

1 messages · Page 1 of 1 (latest)

lyric turretBOT
vivid sigil
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Can you share the Payment Intent ID (pi_xxx)?

hallow ocean
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pi_3NJHZBFzAJ6J76De1wDsmAUv

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@vivid sigil

vivid sigil
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The card issuer returned to a decline of the payment

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Is there any concern with it?

hallow ocean
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any suggested appraoch here? given customer state they tried the card with other transaction and it went through

vivid sigil
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The decline is from the card issuer and Stripe has no visibility why the card issuer declines it

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I'm afraid there's no further action that can be performed here