#SaberKhan
1 messages · Page 1 of 1 (latest)
Did your developer share the exact error they were getting?
Developer even cannot see Bangladesh in dropdown menu to create a connected account.
I have another developer he is also from Bangladesh and created a connected account for Bangladesh and now when I see this account from my dashboard, the country name is changed from Bangladesh to Dominica. Strange!
What kind of connected accounts are you trying to create? Express? custom?
Custom and it is for testing purpose
Hmmm... I'm seeing bangladesh show up fine for my own US test platform
Can you share your account ID so I can take a closer look?
If you also have a screenshot of the exact UI they're u sing to create a connected account that would be helpful
Where can i find out my stripe account id
https://dashboard.stripe.com/settings/account - look for the ID that starts with "acct_"
Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.
Above is the screen shot developer sent me from Bangladesh
acct_1N0pT7CjwmDvqQqq is the account id
That screen shot looks like the set of countries that would be available if they're not creating a custom account - those are the countries that would be for a normal stripe account
You mean developer cannot create a custom account from Bangladesh
Is it possible for Stripe to add the feature where people from Bangladesh can create a custom connected account at least for testing purpose?
No, they can create a custom account, but I don't think that's what your developer is doing - that the dropdown I would expect when they're creating a standard account
Will you then share a screen shot which I can send to developer so he knows how to create a custom connected account from Bangladesh
Well backing up here - you need to give us really clear details about HOW they're creating these connected accounts
I can even see from the logs on your US platform, that you have been able to create a bangladesh connect account before
I invited developer from Stripe dash board and I gave him access for development purpose
But developer is in Bangladesh and I want him to create a custom Bangladesh account from Bangladesh
If you look at your connected accounts right now in https://dashboard.stripe.com/connect/accounts/overview you already have a bangladesh account - the fact that they're from bangladesh shouldn't make a difference here
Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.
they should still be able to create a custom connected account from bangladesh - I'm guessing they just didn't select "Custom" under Account type and that's why they're not seeing Bangladesh under countries
I shared above information with the developer and see he is able to create a custom account from Bangladesh.
👍
Will you please share the ruturn url for the connected account where dashboard is created on my platform
Hi, stepping in and catching up.
Can you clarify what you're looking for here? What return url are you referring to?
I can see the request, https://dashboard.stripe.com/logs/req_w7JpdJHgnGWy0J where you create a Custom account with country: "BD". Is this what you're looking for?
Let me try
I am creating custom dashboard. So I need return url so user can be directed after creating account from stripe to platform
I see, I think you're create an account link and it's asking you to pass in a return_url. In this case, that url would come from you: https://stripe.com/docs/api/account_links/create#create_account_link-return_url. You'll need to set this up on your end.
No this url, to onboard user from custom dashboard, user will be directed to Stripe and after completion of tasks at Stripe , user will be re-directed to the custom dashboard.
Let's back up. Can you outline the exact flow of your steps here of the request you're making? You mentioned 'custom dashboard', and I assume it's a Dashboard you're creating on your end? If you can outline the steps so we're on the same page, it would help me better understand the question.
We care creating a custom dashboard. From this dashboard, we will send a API call to create a Stripe custom connected account. After account is created, user will be need to verify the both personal and company identity. In order for this verification, user needs to get access to Stripe web form. After user entered all information in the Stripe web form, user needs to be directed back ot the custom dash board. This is why i need the return url
You would need to add this on your end. You're asking how you can redirect these Connected Accounts to the Custom Dashboard you created. This would come from your own code/ end.
Correct, there is an example code in Stripe document that I used to have it, and I totally forgot about the reference page of Stripe documentation
I'm unsure what you were looking at.
I'd assume it may have been this: https://stripe.com/docs/connect/custom-accounts
Not this one, document have a flow diagram.
I was lookin for this https://stripe.com/docs/connect/connect-onboarding
Ah ok great! Let me know if you have any questions about implementing as you go thorugh that
(stepping in for pgskc as they need to step away)
ok