Jason N | Stripe Developers | Page 1

frank furnaceBOT Jun 15, 2023, 2:52 PM

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hexed ginkgo Jun 15, 2023, 2:53 PM

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Can you share an invoice id where this happened?

languid plank Jun 15, 2023, 2:54 PM

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0562E7C2-0001

hexed ginkgo Jun 15, 2023, 2:54 PM

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No the invoice id starts with in_

languid plank Jun 15, 2023, 2:55 PM

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in_1NGk9LKpoONvO1PXGDzfqegg

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any ideas?

hexed ginkgo Jun 15, 2023, 3:05 PM

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Looking

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Sorry server is busy

hexed ginkgo Jun 15, 2023, 3:23 PM

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Still looking. evt_1NGk9MKpoONvO1PXuJdvSjvB indicates that the invoice should have been sent

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Is this happening consistently across all customers?

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Or was this just a one-off case of the email not being sent?

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Learn how to send post-payment Invoices to your customers with Checkout.

#Jason N