#imox29

1 messages · Page 1 of 1 (latest)

minor knollBOT
tired trail
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Hello, do you have the ID of a subscription that this happened for? (sub_123)

keen brook
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sub_1Mwwf1COWnEzn9o8GYnbadZv

tired trail
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Thank you!

keen brook
tired trail
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Ah so it looks like this is expected behavior. The pause status is for something else. Subscriptions with paused collection are expected to stay active but with pause_collection set

Subscriptions with pause collection can’t move into status=paused. View Use trial periods to learn about free trials of subscriptions that enter status=paused after a trial ends without a payment method attached.
https://stripe.com/docs/billing/subscriptions/pause

Learn how to pause payment collection on subscriptions.

keen brook
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Thanks, just wanted to confirm. 🙏