#zaebalBiley

1 messages ยท Page 1 of 1 (latest)

low mountainBOT
hollow gust
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edited*

hardy yarrow
hollow gust
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could this be ? we are based on UAE. not in usa. so maybe stirpe does not allow us to send payouts to individuals, stripe only supports companies .is that possible ?

hardy yarrow
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Do you get an error if you create an account with business_type=individual?

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If so can you send me the full error response that you are getting from our API?

hollow gust
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i dont have the access to the keys yet, but will definetly do

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could you check thisis the case? since i read in somewhere in your docs, this could be the case for UAE

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accounts ?

hollow gust
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this is very important for us, as for a year now, our app is ready, but we cant move on more

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this is a blockage for us

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a very big obstacle actually ๐Ÿ™‚

hardy yarrow
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Gotcha, I am asking my colleagues about what you may be able to do here and will get back to you with what we can find.

hollow gust
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there is also a company which is active in UAE and uses stripe, that they can payout individuals

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its clled mamopay

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maybe we can get an exception so that we cna use this feature in app, that stripe support allows us to use it

hardy yarrow
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Yeah, I would recommend reaching out to our support team. They will know if they can enable you for that and may have other ideas for what you can do if you cannot use individuals specifically https://support.stripe.com/?contact=true

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Unfortunately my colleagues didn't find much more on this but support should be more familiar with what your options are here

hollow gust
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okay, is it okay that i add this thread's link to support ?

hardy yarrow
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Yep, it is a public server so they should be able to see our conversation here if they need to

hollow gust
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okay.

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thanks

low mountainBOT
hollow gust
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Hi @shrewd musk any additional information you want to add here?

shrewd musk
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Catching up...