del0x | Stripe Developers | Page 1

austere oysterBOT Jun 14, 2023, 6:34 PM

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hallow falcon Jun 14, 2023, 6:34 PM

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Can you share the specific request ID?

timber flower Jun 14, 2023, 6:35 PM

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can you guide me on where I find this?

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I was able to get around this by creating the subscription without the scheduled phase, then going back in and editing the subscription and adding the phase.

hallow falcon Jun 14, 2023, 6:39 PM

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Ah sorry, this isn't an error from an API request - I thought this was from your own UI for a second

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You can just share the subscription ID instead

timber flower Jun 14, 2023, 6:41 PM

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sub_1NIycFApvDZ1f358Jv2n5KRv

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here's the sub id where it happened

hallow falcon Jun 14, 2023, 6:48 PM

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👍 give me a few minutes to take a look

hallow falcon Jun 14, 2023, 7:09 PM

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sorry took me a while to reproduce what you were seeing - just to make sure I have this right, you're backdating the subscription and setting "Bill starting" to sometime in the future?

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(I believe what you're seeing is a bug, specifically when you backdate the subscription to be more than one cycle before your billing cycle anchor)

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@timber flower when you get a chance, I'd recommend writing into support (https://support.stripe.com/contact) and flagging this bug to them so you can get notified when it's fixed

#del0x