snows02 | Stripe Developers | Page 1

novel cedarBOT Jun 14, 2023, 5:10 PM

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torn swallow Jun 14, 2023, 5:10 PM

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Hey there

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That UI you screenshotted is not our hosted Checkout Session page.

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So this isn't a UI that we control. Rather it is something on your end. Do you work with a third-party here?

mental sun Jun 14, 2023, 5:15 PM

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Screenshot_2023-06-14_at_12.13.51_PM.png

torn swallow Jun 14, 2023, 5:16 PM

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Sure anyone can put that on their page 🙂

novel cedarBOT Jun 14, 2023, 5:17 PM

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mental sun Jun 14, 2023, 5:19 PM

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This is the complete page, as such I am covering the sensitive information of the courses and payment

Screenshot_2023-06-14_at_12.15.38_PM.png

naive flare Jun 14, 2023, 5:20 PM

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You mentioned eariler this was Checkout Sessions - do you happen to have a checkout session ID? Or is this a non-stripe "checkout" feature that's just built on top of stripe?

mental sun Jun 14, 2023, 5:22 PM

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Yes i have a the checkoit session ID the urls looks like:
https://checkout.stripe.com/c/pay/checkoutID#hash

naive flare Jun 14, 2023, 5:24 PM

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Can you share the actual checkout session ID here?

mental sun Jun 14, 2023, 5:25 PM

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Why ?

naive flare Jun 14, 2023, 5:26 PM

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So that I can look at it on my end and see how you're creating it (to confirm whether you're doing anything special to get that extra box you don't want)

mental sun Jun 14, 2023, 5:30 PM

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And you could not tell me what should be done to get that extra box that I mention and I check on my side, I can not share this information

naive flare Jun 14, 2023, 5:31 PM

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You're likely using cross-sells (https://stripe.com/docs/payments/checkout/cross-sells) which is why that extra box is showing

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In the future though, asking for request IDs/object IDs is something we do a lot in this channel and it makes it much easier for us to help you

mental sun Jun 14, 2023, 5:37 PM

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got it, thank you very much, and aditional question if the product have a cross-sells section empty, why this happened

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on the other hand to help debug this is the id: cs_live_b1F2An9qdrPPeIXcOP0NxuCaT45QyzDvjyksh2xOLWySdNykOR17nzjDRz

naive flare Jun 14, 2023, 5:37 PM

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If the cross sells section is empty then I'd really want to look at your checkout session to dig in more

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You've got two products on that Checkout Session - one of them has a cross sell, but the other one doesn't

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It's specifically the product ID ending in 866

mental sun Jun 14, 2023, 5:43 PM

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@naive flare thank you so much man, and one more question i can make a query o use a endpoint to know what products have cross-sells enable?

naive flare Jun 14, 2023, 5:46 PM

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I don't think there's a way to get this through the API at all right now, since cross-sells are something you can configure/retrieve through the dashboard

mental sun Jun 14, 2023, 5:50 PM

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Got it, Thank you man

#snows02